Conversion­Analysis

Pigment Media

Malin Lilljestrand, Conversion Specialist

We find out why they don't buy.

We review your flows and data to understand what is stopping conversions. The result is concrete insights and prioritized actions that make a real difference to your results.

Pigment Media
Pigment Media

Mapping the Entire Journey

We follow the visitor from the first click to purchase or contact. Where do you lose visitors? Where does hesitation occur? We build a clear picture of the entire customer journey, so you see exactly where changes are needed.

Conversion Analysis - Illustration

Data That Tells the Truth

We review Google Analytics, tag management, and event tracking. Drop-off points, time on page, and scroll depth – everything that shows what is actually happening. You get reliable numbers and data to base decisions on.

Conversion Analysis - Illustration

Real User Behavior

MWith heatmaps and session recordings, we see exactly where visitors click, scroll, or choose to leave. We identify frictions that statistics don't always capture, such as overlooked buttons or forms perceived as cumbersome.

Conversion Analysis - Illustration

A/B Tests That Provide Answers

We set up structured tests on headlines, buttons, forms, or offers. You find out what works better and why. Often, it's small adjustments that have a noticeable effect on the conversion rate.

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Psychology and Clarity

We review how text, images, and flows affect decision-making. Is the message clear? Does it build trust? We suggest changes that make it more natural for the visitor to take the next step without feeling intrusive.

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Prioritized Action Plan

The analysis concludes with a concrete action list – what you should prioritize first, what gives the fastest effect, and how the result is measured. We are happy to help you implement the plan step by step.

What is Conversion Analysis

Conversion analysis is about understanding why visitors on your website act – or why they leave without doing so. We review flows, behaviors, and obstacles to make it more natural to take the next step.

Conversion analysis is a way to get more out of the visitors you already have. Instead of solely focusing on increasing traffic, we examine what happens when visitors are on site. Why do some fill out the form while others leave? Why don't they reach the button you want them to use?

We start by reviewing data from your tools – how far visitors get in the flow, where you lose them, and what they actually do on the page. With heatmaps, we see exactly where they click and scroll. With session recordings, we can follow their movements in detail. It becomes clear which parts of the website create friction or are perceived as unclear.

Often, it's about small things: a button that doesn't stand out enough, a form with too many fields, text that doesn't build enough trust, or a flow that doesn't work well on mobile. We identify these bottlenecks and suggest concrete actions – test a new headline, move a button, shorten the steps, or clarify guarantees and conditions.

The benefits come quickly. You get more leads and business without needing to increase traffic. The cost per new customer decreases, and visitors perceive the website as more welcoming and professional. This means less manual follow-up and a better overall impression for everyone who visits you.

Conversion analysis is not a one-time effort. We test changes in controlled steps, measure what works, and build on that. This way, your website continuously evolves – more efficient, more profitable, and better adapted to your visitors' actual behavior.

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With our comprehensive range of digital services, we can assist you with all the challenges you face. Contact us for a free meeting.